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1. Placing an order:
Authentication with university account only. Following information is entered automatically by the system after authentication:
- Last and first name,
- Email address (Please note: Order confirmations are only sent to the official email address provided by the university)
Please provide all other information which is required (e.g. shipping address, orders are dispatched to this address).
If you have any questions regarding authentication please contact our help desk!
2. Payment:
- Students: An order is placed when payment has been processed and payment is confirmed by the shop (in this case PC-Ware). For more details refer to the online shop.
- Staff/faculty (private): Pay per invoice.
3. Dispatch & delivery dates:
Estimated delivery time is up to 28 working days (monday to friday, except public holidays) after payment confirmation (students) or order date (staff/faculty).
4. Order status:
- Students: Once you place your order you will get an email confirmation with your purchase order number. When payment is processed you get a second confirmation. Your item is dispatched after arranging delivery time and date (please enter a telephone number in the web shop).
- Staff/faculty (private): Once you place your order you will get an email confirmation with your purchase order number. Your item is dispatched after arranging delivery time and date (please enter a telephone number in the web shop).
University help desk has no information concerning orders and delivery dates!
Contact: PC-Ware, Email address: ubook@pc-ware.at; Hotline: +43-664-8570953
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Information Technolgy Services (ITS) 